Your website runs 24/7 and 365 days a year without any supervision. If you have the website, you can always be there for your customers. You can provide both prospective and regular customers the convenience of reviewing your products and services when your store or office is closed.
Companies spend millions creating brochures and distributing them. By having a website you can totally skip that. Your potential customers can find out about you and any of your products or services online. If you get most of your business through networking or your personal connections, then they will want to check out your website. So here the website plays an important role to know your customers about your business.
Business will gain credibility
More and more people are searching online for things they want, for solutions to their problems, to compare prices, or just to get some information about a store, restaurant, hotel or business before they purchase from them. If you don't have a website, potential customers will go to your competitors who do or who has the website, especially if you are a home-based or small-scale business without a bricks-and-mortar address
Long term promotion of your business
Compared with the cost of traditional means of advertising, such as newspaper advertisements, radio commercials, promotional materials and networking events that often include the cost of a meal or trade tables, when you consider the probable market you can reach with a website, it is a very cost-effective way to promote your business long-term.
You can be kept your customers informed
A website is an effective way of introducing your customers to new services, letting them know about new products, announcing upcoming events and special promotions. You can also provide added value by posting tips, resources, and other information through a blog on your website. Unlike print ads, newspaper flyers and articles, which quickly become outdated, your website can provide current information and news.
You will get More Customers and wider audience
Websites are accessible from anywhere, anytime in the world provided there is an internet connection. More than 3 billion people use the internet every day, and some 80% of those have purchased something or contacted a company, online in the last 1 year. You can target a much wider audience if your business has a website and by not having a website, you will be missing out on a big piece of the pie.